Abuse & law enforcement

How to report abuse, and how we handle legal requests. Operated from European Union.

Reporting abuse

If mail from an alias on our domains is being used against you, tell us here or email admin@alias.mom. Either reaches the same queue. Include full headers if you have them: they tell us which alias without you having to work it out.

An alias can be disabled and its account suspended without exposing anyone's identity, because abuse controls work on rate and reputation metadata rather than by reading mail. That also means we usually cannot tell you who was behind it. We can stop it.

The alias that mailed you What kind of problem is it? spamphishingharassmentmalwarecsamother What happened? Paste the headers here too if you have them. Where we can reach you (optional). Leave it blank and the report still counts; we just will not be able to tell you the outcome. Send report

We keep the report, and what we did about it, so that we can show we acted. It is encrypted at rest. See everything we store.

Law-enforcement requests

• Valid legal process required. We respond only to a valid subpoena, court order, or warrant appropriate to our jurisdiction.
• Minimum necessary. We disclose only the specific data compelled, nothing more, and we hold very little to begin with (no signup identity, short retention, no message content for forward-only aliases).
• User notification. We notify affected users unless a court legally bars us from doing so.
• Counted in the open. Every request is tallied on our transparency page and reflected in the warrant canary.